RYANAIR’S website has crashed this evening – leaving passengers facing charges because they can’t check-in for flights.
Dozens of customers have taken to Twitter to complain about the site being down due to maintenance.
Passengers have reacted with fury because it means they can not check in.
A message on the site reads: “Our site is currently down for maintenance.”
Customers have 48 hours to check in online or they face being charged £55 to check in at the airport, or £25 for infants.
But with the site down some have been hit by charges.
One flyer said: “Was charged £55/pp (on a
@Ryanair flight that cost £46/pp return).
“Customer service, both online and on the phone, refused to acknowledge the website being down and/or having the ability to check in online.
“Think that’s called scamming people for having a shoddy website
Other flyers have hit out at Ryanair having a an early Black Friday sale while making its website unavailable.
One million seats were made available at a £30 discount today and the airline will be offering different discounts each day this week.
One customer tweeted: “Typical Ryanair put a sale on then close their website for maintenance and coincidentally the app has an ‘error’. Good one.”
The Sun Online has contacted Ryanair for an explanation and is awaiting a reply.
More to follow…
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